What we collect
When you place an order, book a consultation, or subscribe to updates, we collect your name, email address, delivery address, and - where relevant - payment details. We do not store full card numbers; payments are handled by our PCI-compliant payment processor.
How we use it
- To fulfil and deliver your order.
- To arrange consultations and installations.
- To send transactional emails (order confirmations, shipping updates).
- To send marketing emails, only if you've opted in.
Who we share it with
Delivery couriers, our installation partner (for Garden Editions only), and our payment processor. We never sell your data.
Your rights
Under UK GDPR you can request a copy of the data we hold on you, ask us to correct it, or ask us to delete it. Email privacy@saltwall.co.uk.
Cookies and analytics
We use a small number of essential cookies to keep the site working and one anonymous analytics identifier to understand which pages are read and how visitors move through the buyer journey. We do not record IP addresses, device fingerprints, or any other personal identifier for this analytics data.
Third-party services
We use Google Ads conversion tracking. Google may process its own data, including IP addresses, in accordance with its own privacy policy. We do not receive that IP data from Google.